We are looking for a Field Service Engineer to join our Technical Service Department.
Job Description
- Installation, commissioning, maintenance, and repair of PVC and Aluminum processing machines at customer sites.
- Diagnose and resolve mechanical, electrical, pneumatic, and software-related faults.
- Provide on-site training and technical support to customer operators.
- Prepare service reports, record them in the system, and ensure proper feedback.
- Collaborate with spare parts, R&D, and engineering teams to meet customer needs.
- Comply with occupational health and safety regulations, representing the company’s quality and customer satisfaction standards in the field.
- Manage customer relations professionally and act as the technical representative of the company.
Qualifications
- Bachelor’s degree in Mechanical Engineering, Electrical/Electronics Engineering, Mechatronics, or related fields.
- Minimum 2 years of experience in industrial machinery or automation systems.
- Knowledge of mechanical and electrical systems; CNC and PLC familiarity is a strong plus.
- Ability to read and interpret technical documents and engineering drawings.
- Proficient in English (written and spoken).
- No travel restrictions — must be able to travel domestically and internationally.
- Strong communication, analytical thinking, and customer-oriented problem-solving skills.
- Able to work independently, manage time effectively, and adapt to changing conditions.
- For male candidates: military service must be completed or deferred for at least 2 years.
- Resident on the European side of Istanbul.
- Must hold a valid driver’s license.
What We Offer
- Professional development opportunities in an international work environment.
- Continuous training and career growth programs.
- The opportunity to be part of a strong and rapidly growing global brand.
Job Category: Support
Job Type: Full Time
Job Location: İstanbul
